HS
Hennie S

1 reviews | Active since Oct 2015

12 Nov 2015, 10:03

Celphone repairs horror

Good mornig<br> <br> I would just like to complaint about the lack of service from Finrite Andministrators.<br> <br> I handed my cellphone in for repairs at Edgars Woodlands. They said it would take 21 days for repairs. In the end after variuos complaints I received my phone after 90 Days. The phone is still not working and the repairs on the screen of very poor workmanship.<br> <br> They now want me to send the phone back for repairs again. I went to Hellopeter.com and looked up complaints about this company. There is 100's of complaints the same like mine daily. These people are surely ripping the consumer of!!<br> I pay R 200/month for the insurance and had to pay R 800 access fee to receive my phone( that is still not working). I thus payed R 600(200/month) and R800 = R 1400 for a phone I did not have for the 3 months and now I need to pay a further R 600 for the next 3months that I wont have a phone again???<br> <br> I'm sure they will give the same generic answer they give at all hellopeters complaints - Thank you we will come back to you.<br> <br> Thanks<br> Hennie von Staden<br> Job number : 432172 at finrite ( theire number ***- If they answer the phone)

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply12 Nov 2015, 13:55
Official
Hello hdvonstaden,

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite