NM
Nontobeko M

1 reviews | Active since Jun 2017

29 Oct 2018, 10:28

Cellphone insurance

I did a claim in August with regards to the cellphone insurance whenever i contact the foschini midrand branch Thapelo doesn't assist. When I phone Finrite they say I should email the insurance form and the response I get is that they do receive my email however I should wait for a feedback via sms and its been months now and I'm still paying for insurance whereas they don't help me.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply29 Oct 2018, 10:35
Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team