cellphone

I reported my phone as ****** with the insurance on the 09/02/15 . on the 25/02/15 I made payment for access. on the 02/03/15 the phone was delivered to the nearest cell c branch as I have contact with cell c.<br> <br> before i took the phone the sales Lady tried to switch it on and its would not switch. we called the insurance<br> and advise them of the same.<br> <br> till this day i have not heard any positive information from them and what worse is every time i call i get told that i will be called back .I am dealing with with a lady by the name of Nancy Ndebele , her email [Email Removed] tel:***.<br> <br> I have sent them endless emails but no response , the last email I told the that all i want now is for them to make a deposit the money for the phone and I will go buy the phone myself to any cell c shop.I gave them a deadline for today 10h00 and still no response from them .<br> <br> your intervention will be highly appreceated.<br>