calls not answered - cell not insured

<p>I am forced to come here for help because your phones are not being answered, sice yesterday I have been calling and today the 2 times I went through the lines were cut off while speaking :(</p> <p>In February 2017 I discovered that my 4 cellphones were not reflecting on my Edgars statement as insured. I spoke to a Katlego on 7 Feb who told me it was a system error and promised to reindstate the phones.</p> <p> </p> <p>Since then only 3 were reinstated. The new Samsung J5 cellphone (which replaced samsung s4 mini) was not insured. IMEI ending with 7376. This phone is under same contract as the Balckberry Z10 (which was recovered after reporting it in Jan/February and the claim was henceforth cancelled) We still have the Z10.</p>