TA
Tamsyn A

1 reviews | Active since Nov 2019

29 Oct 2020, 14:53

Beyond angry

Good Day

I am so angry I could scream.

I took out this contract September initially it was for a P40 like which then had issues and went in for OBG I was in the store at vantage mall when I called with the manager we were told just to send the OBG forms with the new insurance forms because then they gave me a other phone and we were told that I won't be billed twice a pro rata for insurance because you can't have 2 insurances on the same number. My bill went off for october with insurance and pro rata insurance and now again my November bill is showing 2 insurance amounts and I was just told by vodacom that it's because I have 2 insurances listed on my number I want this removed asap I actually just feel like canceling my damn insurance I have had nothing but headaches ever since I took out this damn contract. My number is *** I want call back ASAP

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply30 Oct 2020, 09:49
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team