RG
Raylene G
1 reviews | Active since Aug 2018
07 Oct 2019, 09:15
Bad sevice
I cancelled my insurance 3months ago and still it is not cancelled.. Not only did i pay for the months cancelled but now Vodacom is saying my account is in arrears because of a service that i am no longer receiving. Very very unacceptable because i will be seen as a bad payer when my account has never fallen behind.
Helpful (0)
Replies (2)0
Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
07 Oct 2019, 09:54Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply07 Oct 2019, 09:54
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
RG
Raylene G's updateReviewer Update
14 Oct 2019, 10:54Thank you after speaking with Johanna Seale - she sorted out first time when it wasn't done for 4 months - Please tell Johanna I am grateful to her and the rest of the team should learn form her
RG
Raylene G's update14 Oct 2019, 10:54
Reviewer Update
Thank you after speaking with Johanna Seale - she sorted out first time when it wasn't done for 4 months - Please tell Johanna I am grateful to her and the rest of the team should learn form her