Bad service received and no timeous responses.

I lodged a claim with Finrite claim number TRUCCLM30742, all started out well but from this point it has gone down hill. Even their Team leader Tuesday is unable to return email or bother assist with queries. THIS IS NOT MY FIRST BAD ENCOUNTER WITH THIS COMPANY AND I WISH MOST OF THE SERVICE PROVIDERS THEY ARE DOING WORK FOR MOVE THEIR BUSINESS TO ANOTHER ONE,