Bad Service Prince Makutle

I called to submit a cellphone claim and dealt with Prince Makutle! he is Rude and doesn't have the people s****s to be working with clients, he is not patient and was condescending when asked for information, i am in the service industry and deal with clients and was utterlly ashamed that Telkom has handed over their business to be handled by Rude advisors like Prince Makutle. he further refused to give me his managers email address and direct numbers and had the nerve to tell me i refused to comply that why he was misbehaving. you may listen to the call was made at 09:52. Consultants who lack customer service should be moved to the back office as your advisor Prince Makutle really needs utmost intense training. I will be cancelling my insurance and notifying Telkom of the appalling service and will also move networks.