Bad Service(Fed up with this insurance)

<p>I tend to think that this company must just close its doors,they do not know what they are doing.My phone was booked in for repairs three weeks back and even today it has not been repaired.</p> <p>I called several times and was taken from pillar to post and they are busy deducting the insurance premium whereas they are doing nothing.</p> <p>I called yesterday(08.12.2016) around 15h30 and was told that they will calculate my access and must call after two hours.I didnt call yesterday so i called in today(09.12.2016) and i am told i must call again after two hours as they still calculating the access.</p>