BAD SERVICE

My phone was collected by the courier company on 26 February 2021 for repairs. Today is exactly 2 months and I still dont have my phone. I have been making endless calls to Finrite and they are sending me from Pillar to Post. I spoke to almost everyone in that office (Gcina Ngwane, Sekedi, Tene va Wyk etc) and every time they give me a different story and all of them promise to get back to me. I am frustrated and very angry with the type of service that I am getting. What hurts me most is that EVERY MONTH WITHOUT FAILURE, THEY DEDUCT MONTHLY PREMIUMS FOR THE INSURANCE AND YET THEY ARE FAILING TO GIVE ME ANSWERS OR MY PHONE BACK. Finrite does not care about its customers they are only interested in taking your money and not providing their clients with services. THIS IS TOTALY UNACCEPTABLE!!