BS
Brian S
1 reviews | Active since Dec 2019
04 Dec 2019, 15:59
BAD SERVICE AND TREATMENT
EXTREMELY DISAPPOINTING SERVICE FROM YOU FINRITE.
I cancelled insurance on my 2 Telkom mobile contracts in July and was advised, vial email, that August would be my last month to be billed (months notice). I am still being billed to date and have been asking for resolution since September 2019. Just this week i have written 3 emails already and zero response. Is this the way you are treating customers that have decided to cancel services with you? What a bad decision i made with you......and anyone else i am going to share this with. I will shortly be taking the legal route.
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Finrite Administrators (no longer in business)'s replyOfficial
04 Dec 2019, 16:18Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply04 Dec 2019, 16:18
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team