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shemaney L
1 reviews | Active since Apr 2015
19 Nov 2019, 14:16
Bad service
My phone was booked for repairs for my screen that was cracked a few weeks ago last week i got my phone from repairs it started with the screen being slow an freezing , i called gamefinrite insurance to inform them and ask that what do i need to do they want to book in my phone again after the company that repaired my phone actually damaged a new phone i have this phone only for three months and its giving me problems after the repairs
Helpful (0)
Replies (6)0
Replies (6)
Finrite Administrators (no longer in business)'s replyOfficial
20 Nov 2019, 15:27Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply20 Nov 2019, 15:27
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
sL
shemaney L's updateReviewer Update
26 Nov 2019, 11:42good day
its almost one week no one got back to me, i called yesterday since ive requested for my phone to be collected my old claim is still not finalized and im still waiting for approval before they can collect my phone the phone is just getting worse screen is jumping its freezing
its almost one week no one got back to me, i called yesterday since ive requested for my phone to be collected my old claim is still not finalized and im still waiting for approval before they can collect my phone the phone is just getting worse screen is jumping its freezing
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shemaney L's update26 Nov 2019, 11:42
Reviewer Update
good day
its almost one week no one got back to me, i called yesterday since ive requested for my phone to be collected my old claim is still not finalized and im still waiting for approval before they can collect my phone the phone is just getting worse screen is jumping its freezing
its almost one week no one got back to me, i called yesterday since ive requested for my phone to be collected my old claim is still not finalized and im still waiting for approval before they can collect my phone the phone is just getting worse screen is jumping its freezing
Finrite Administrators (no longer in business)'s replyOfficial
26 Nov 2019, 11:52Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply26 Nov 2019, 11:52
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
sL
shemaney L's updateReviewer Update
28 Nov 2019, 09:40Good day
i called the complaints department Thami told me i should wait again after i complaint two weeks ago i did forward this matter to the ombudsman for insurance because the service is very bad and no one is willing to help me this is the worse insurance ever that no one gets back to you
i called the complaints department Thami told me i should wait again after i complaint two weeks ago i did forward this matter to the ombudsman for insurance because the service is very bad and no one is willing to help me this is the worse insurance ever that no one gets back to you
sL
shemaney L's update28 Nov 2019, 09:40
Reviewer Update
Good day
i called the complaints department Thami told me i should wait again after i complaint two weeks ago i did forward this matter to the ombudsman for insurance because the service is very bad and no one is willing to help me this is the worse insurance ever that no one gets back to you
i called the complaints department Thami told me i should wait again after i complaint two weeks ago i did forward this matter to the ombudsman for insurance because the service is very bad and no one is willing to help me this is the worse insurance ever that no one gets back to you
Finrite Administrators (no longer in business)'s replyOfficial
28 Nov 2019, 09:59Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply28 Nov 2019, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
sL
shemaney L's updateReviewer Update
17 Dec 2019, 13:58its been a month until now my phone they took two weeks ago collected by ram an thy damaged it no one gets back and when i call them no one is available they dont respond to emails , worse service ever
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shemaney L's update17 Dec 2019, 13:58
Reviewer Update
its been a month until now my phone they took two weeks ago collected by ram an thy damaged it no one gets back and when i call them no one is available they dont respond to emails , worse service ever