BAD SERVICE

SO MY PHONE WAS ****** I DID WHAT I HAD TO TO HAD IT BLOCKED REPORTED IT ECT... CALLED SPORTSCENE IN TOKAI AS THE PHONE WAS PURCHASED THEIR I WAS THE USER AND MY HUSBAND WAS THE BUYER.. AFTER CALLING NUMEROUS TIMES ONLY FOR THEM TO INFORM ME THAT THIS WRONG THEN THAT WAS WRONG I HAVE BEEN PAYING INSURANCE FOR THE LAST 3 YEARS MY PHONE COST R3000 NOW THEY COME UP WITH SO MANY STORIES GRRR GIVE ME A NEW DAM PHONE OR PAY BACK MY MONEY FINRITE SUCKS NEVER AGAIN