mS
mandy S

1 reviews | Active since Jan 2020

15 Jan 2020, 11:46

BAD SERVICE

i have been claiming my device and was told that i will receive on monday, upto date i havent received anything and no one has communicate with me, i tried to call to speak to the agent who was assisting me( lehlogonolo)and i was told they busy. sent email and no one has rep**** to mails.

i need my device please

0
Replies (4)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply15 Jan 2020, 12:51
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
mS
mandy S's update15 Jan 2020, 16:21
Reviewer Update
The day is almost over and havent received any call.


Mxm
mS
mandy S's update17 Jan 2020, 14:21
Reviewer Update
I really do not know what is wrong with this company, but your service is horrible, and you will loose lots of clients.
mS
mandy S's update18 Jan 2020, 10:45
Reviewer Update
FINRITE, I WANT MY OR PHONE OR ELSE GIVE ME MY MONEY I WILL BUY MY OWN PHONE. WE CANT BE RUNNING AFTER YOU AS IF WE DIDNT PAY FOR THIS.. YOU DEDUCT MONEY EVERYMONTH WITHOUT FAIL. BUT WHEN YOU HAVE TO DELIVER YOU CANT. I HAVE BEEN DOING FOLLOW UP ON MY CLAIM FOR TOO LONG .. TODAY ONE OF YOUR AGENT EVEN DROP MY CALL AND WHEN I TRY TO CALL BACK YOUR IT DOESN'T GO THROUGH.