1 reviews | Active since Oct 2011
Bad Service
I have been in contact with Finrite for months trying to get my incorrect billing issue sorted out received a mail 07 October 2015 02:48 PM Hi Abieda,Thanks for the feedback. Please note that we are still attending to the matter and will provide feedback as soon as possible.Kind Regards,Gerrit Visser | Complaints, Training & Quality Auditor | Representative under Supervision Finrite Insurance Administrators, a division of Aon South Africa (Pty) LtdProperty Park | 389c Ontdekkers Rd | Florida | 1709, mails repeatedly sent to Gerrit Visser ,Khaya Simelane ,Complaints Department with no resolution from the Company to take ownership and resolve my issues, in the meantime while the company is dragging the case I'm been penalised by the bank for unpaid debt orders that keep mounting up, as an Insurance Company I fail to understand is how is it possible to employ people within your Company that has no regard for the customers and feel that if they ignore the customer then the problem will go away, this proves that there is no customer satisfaction within your Company and clients will just be bul**** for their hard earned money while the Company gets away with robbing the clients blindly.
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
