MV
Mmea V

1 reviews | Active since Jul 2018

21 May 2019, 11:50

Bad service

I logged a cell phone claim last week and was requested to make a payment for the excess fee. Right now am been sent from pillar to post, was told that they will call me last Friday, but they haven't . Their service is very bad

0
Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 May 2019, 11:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team 
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 May 2019, 11:57
Official
 We acknowledge receipt of your complaint and we would like to assist you accordingly in investigating the matter.  Could you kindly provide us with your ID/account number in order to assist. Please also advise as to which scheme. EG: Telkom, Edgars etc
MV
Mmea V's update21 May 2019, 12:07
Reviewer Update
ID number *** 
Edgars