BAD SERVICE

Worst service I have ever received I pity the poor call centre staff that have to handle irate customers because supervisors and managers are too busy to deal with complaints I cannot even get a claim number from this company after 2 weeks of waiting - no response despite numerous e-mails and phone calls - I have never managed to even speak to a supervisor - I am sure they know how bad the service is because they are too scared to speak to customers and leave the call centre staff to handle all complaints however......they are very quick to collect insurance premiums on a monthly basis I don't really expect Finrite to respond to this - thy haven't responded to anything else so why should this be any different I thought this website might help But I see a good number of other customers have also had the same experience if this site is anything to go by