MB
Mpho B

1 reviews | Active since Aug 2015

15 Jan 2020, 11:25

BAD SERVICE

My Brother in law has a cell phone insurance with Finrite under Telkom Id number *** he made a claim on his cell phone A7 Samsung that was broken it was said they will cover it but he will be getting an A70 Samsung the order was placed on the 6th December 2019 Ref TC 024693 he has been sending emails and calling till today he has not received the phone,told him he will get it before the 10th of January 2020 But the phone was not received

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply15 Jan 2020, 12:48
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team