Bad service

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Rafeeqa J

I have been waiting on feedback its been a week now today i phoned in again the agent told me my query was escalated to the policy department there's a Backlog someone will call me asked how long must i wait now the agent said she dont know worse customer service ever told the agent they can atleast send an sms or email to say how far they are with the process..

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

22 Aug 2019, 08:31

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply22 Aug 2019, 08:31

Official

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team