Bad service
<p>After more than a month of phone calls and emails, my c-surance claim has still not been attended to? As a cell c client, i was ensured that c surance was the best way to insure my phone, this is not the case at all, there is no customer service, no receipt of my emails, and when holding for more that 10 mins, a time, to follow up on my claim my call drops (thank you cell c), this has happend around 4 times in the past month. Im really over it and dont know how to get hold of you to get an answer on my claim. please please please please help me guys.</p>
after 48 hours still no FEEDBACK yet? can either finrite or Cell C please respond?
after 48 hours still no FEEDBACK yet? can either finrite or Cell C please respond?
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
this claim has undergone a second underwriting process, the time frame is unacceptable? why was no feedback given with regards to the 1st underwritting?
this claim has undergone a second underwriting process, the time frame is unacceptable? why was no feedback given with regards to the 1st underwritting?
this matter has still not be finalised please note that i logged this query beginning of april and have been following up since march, Natasha Carr you have still not send me the underwriters letter, i will have to take action either legally or with the Ombudsman to receive an answer, this is extremely fustrating following up continuously. i have reverted to platforms like this to try and find a way forward as your phonelines are a nightmare. PLEASE SEND ME THE LETTER SO THAT I CAN PROCEED WITH THE PROCESS
this matter has still not be finalised please note that i logged this query beginning of april and have been following up since march, Natasha Carr you have still not send me the underwriters letter, i will have to take action either legally or with the Ombudsman to receive an answer, this is extremely fustrating following up continuously. i have reverted to platforms like this to try and find a way forward as your phonelines are a nightmare. PLEASE SEND ME THE LETTER SO THAT I CAN PROCEED WITH THE PROCESS
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite