BAD SERVICE

<p>My home was both vandelized and burgled. One of the items taken was my tablet. I logged a claim on the 17 January 2017. To date I have had no feedback on the claim and I had the displeasure to deal with different agents one in particular ( Khanyisile- game dept ) who was so rude to me and not sympathetic to my traumatic experiance. She informed me that this is my 3rd claim which I am aware of and I told her that i live in one of the hotspots of Cape Town for this reason my device was ensured. She demanded that I send motivational letters and told me to hold. I spent almost 30 minutes on the line having to hold for most of it. I need to say that this is the 3rd time I have experianced this bad service from these administrators.... My point still no feedback and this is 1 week later whereas I was told 3 working days</p>