Bad Service

<p>I have cancelled my insurance with Finrite and was advised by Megan to call and ask for a refund if they debit my account. I called the Finrite costumer service on the 3rd June and was told i will receive my refund within 72 hours. I called again on the 8 June spoke to Katlego Dlamini who placed me on hold for more than 20 minutes then she transferred me to Nancy Ndebele who told me they will authorise and have to wait for another 72 hours to get my refund. I refused to hang up the call without getting a confirmation email that i will receive my money . Guess what today is the 14 June and still havent received my money. I called the costumer service again and asked to speak to Nancy had to hold 15 minutes to speak to her. Today Nancy tells me finance hasnt authorise so have to wait for another 72 hours to get my money. Funny enough because you didnt miss your debit date but i have to go up and down to get my refund. I am really fed up i want my money before the end of day tomorrow (15 June ). </p>