NG
Nonhlanhla G

1 reviews | Active since May 2015

08 Sept 2020, 16:06

Bad Service

Finrite is legit wanting me to do their work. I logged a ****** device claim on 26 Aug, submitted all supporting docs as requested. To date, not a single call back from Finrite. I call and send mails almost daily requesting progress on my claim. All agents keep telling me the matter has been escalated to the underwriters, the turnaround time is 48-72 working hours. One would swear that this is all they’re told to say to customers demanding answered. I would not recommend Finrite to anyone.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply09 Sept 2020, 07:42
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.

Regards,Finrite Customer Experience Team