Bad customer service

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Itumeleng M

I claimed phone insurance on the 14th of October and paid access fee. I've sent a proof of payment even now I am still waiting for a phone. I've called many time no one is willing to help me. They say they can't hear me and try to transfer my call to another line then it cuts off.

Helpful (0)

Replies (4)

Itumeleng M's updateReviewer Update

19 Nov 2020, 16:35

Edgars
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Itumeleng M's update19 Nov 2020, 16:35

Reviewer Update

Edgars
***

Itumeleng M's updateReviewer Update

20 Nov 2020, 10:36

HI
Please make sure of that because I've been waiting for more than a month now.

Itumeleng M's update20 Nov 2020, 10:36

Reviewer Update

HI
Please make sure of that because I've been waiting for more than a month now.

Itumeleng M's updateReviewer Update

27 Nov 2020, 14:37

HI
Today is the 27th.I have not received any call from your consultantsI will be happy if you guys deactivate your insurance and refund my access fee.I will find a way of buying myself a new phone. I cannot take your lies anymore.

Itumeleng M's update27 Nov 2020, 14:37

Reviewer Update

Itumeleng M's updateReviewer Update

30 Nov 2020, 13:03

Hi
Lies Lies.Since you've been doing follow up or investigations from the first day I claimed insurance ,even now? Please make sure you deactivate your useless insurance today .I don't want to see it on my Edgards statement.

Itumeleng M's update30 Nov 2020, 13:03

Reviewer Update