Bab service from Telkom insurance

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Carmenita N

I start cancelling my insurance on my mobile phone i June. I received no answer to my emails. Only in September after 4 emails and a Tweet i start receiving answers. I was billed 4 times after initially cancelling my insurance. I cannot ask to be re inbursed because Telkom insurance does not answer any emails. The worse service ever. And this cannot be blamed on Covid 19 as correndence takes place virtually. No excuses.

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

13 Oct 2020, 08:08

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply13 Oct 2020, 08:08

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team