APPALLING service from Finrite

I am utterly and completely appalled and flabbergasted at the "service" I have received from Finrite. Flabbergasted that the business owners can even begin to think that their level of service is in any way acceptable. And flabbergasted too that Vodacom continues their contract with them.

It took 13 days for them to finally get banking details through to me so that I could pay a shortfall on my premiums. Thirteen days of numerous emails, phone calls to their "customer service" desk, escalating the matter to various "supervisors".

The level of training and recruitment of staff totally unsuitable is shocking, with even the "supervisors" not understanding basic concepts. In addition, some of their staff are rude and argumentative.

I have NEVER, in my almost 60 years on this Earth, experienced such appalling levels of service.

Now that my claim has been approved, I shall be terminating my contract with them. There is no ways that I want to risk having to deal with Finrite ever again.