APPALLING SERVICE

I WENT TO MY LOCAL TFG STORE LAST WEEK MONDAY TO LODGE A CLAIM FOR A DAMAGED CELLPHONE.

AFTER WAITING ON THE LINE FOR OVER 30 MINUTES SOME RUDE WOMAN ANSWERS

SHE EVENTUALLY ENDS THE CALL AND I AM TOLD I NEED TO WAIT FOR FEEDBACK FROM THEM AND SLAMS THE PHONE DOWN

IT IS NOW A WEEK LATER AND I AM STILL AWAITING SOME FORM OF RESPONSE FROM FINRITE

MOST HORRIFIC SERVICE EVER