AMOUNT DEBITED

After numerous telephone calls, no luck.

In October 2020 a amount of nearly R400 was debited out of my account, when I contacted Vodacom they said I must contact finrite. According to them it was for insurance. 1. My upgrade was done telephonically, and delivered to my door during lockdown. 2. I got a Huawei P30 light the insurance was for a Y7. 3. All my insurance is on my husband's name. 4. I didn't sign for no insurance.

After 8 phone calls no one can give me answers, no manager or team leader available. This type of service is unacceptable. I will never tell anyone to do business with you or Vodacom as vodacom won't even go the extra mile to help.