DB
Dieketseng B
1 reviews | Active since Mar 2020
19 Mar 2020, 07:02
All in need is my phone back to me
My Huawei P Smart 2019 was booked in for repair on the 4th of march 2020 at Telkom express Bluetech Sandton I'm still waiting for my phone to be repaired been without a phone for 47 days its stressful being without any form of communication. I contacted my insurance Finrite they said I'll receive an SMS with an excess fee, haven't received any SMS till today what's irritating Telkom Finrite debit their money from my account every month yet I'm without a phone and no one is responding to my claims.All I need is my phone to be repaired ASAP and be brought back to me cause I won't be paying for a phone I don't have that's a bridge of contract and *******.
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Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
31 Mar 2020, 13:40Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply31 Mar 2020, 13:40
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team