3months no phone

This is my 4th post on hello peter with regards to this *** insurance.. I received an email from a person name Danielle Nell from the complaints department for finrite insurance saying they wil investigate the matter until now? Nothing. This people have my phone for 3 months now stil nothing. I called finrite insurance this morning spoke to a Lady, who really was of help. She tried finding out at the repair centre what's happening with my phone but as obvious no answer at all. This insurance is a joke with the people that work there.. Dec,Jan,Feb and possibly march a debit Wil go off and stil no phone. Guys maybe try this email *** that's if they wil help you I've been sending emails from january and stil no response until now..and until now? I'm waiting for a response from Danielle Nell, quick to take peoples money. This insurance shouldn't exist! *** SERVICE!! from a few *** people at this insurance.