kK
kamanyati K

1 reviews | Active since Jun 2010

20 Sept 2017, 13:52

3 months and still my phone hasnt been reurned!

I took my phone for repairs 3 months ago at Jet Kenako Mall but I havent received it to date. When I go to Jet Kenako they inform me it hasnt arrived but I received a call a week after I booked the phone in to come and collect but apparently it was delivered to the wrong store and was returned back to finrite. I AM SO UPSET because I ended up buying another phone due to the long wait and I use my phonw for work.

0
Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply20 Sept 2017, 14:22
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 Nov 2017, 10:43
Official

Good day

complaint resolved customer was replaced via store level

Regards

Finrite

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply21 Nov 2017, 10:44
Official

Good day

complaint resolved customer was replaced via store level

Regards

Finrite