Finlaw SA credit clearance company is a BIG ****

The worst company I have ever seen . They deducted R800 that they said its once off for legal fees plus R1000 in December. January R1000 again mind you the creditors still call and tell me there was no any form of arragengement or communication agreed to with Finlaw SA. they deducted R1000 PLUS R100 again in February still no cent paid to the creditors and they still calling. May you please refund me my money back since you couldn't do the job i will arrange for my payments.