JL
Jaco L

1 reviews | Active since Apr 2016

05 Nov 2021, 23:38

Very unsatisfied.

Very unhappy at this stage. I sold my car 6 months ago to relieve the financial burden, and still the installment gets dedected from my account, even after I accepted the new Debicheck mandate amount. Each month the refund takes a few weeks. This month I’m unable to pay my rent because I’m still waiting for my refund. Response to me: Please explain to the landlord the situation. Please rectify this once and for all. This is causing more financial stress than helping! This is not acceptable.

0
Replies (3)
FinFix
FinFix's reply08 Nov 2021, 07:43
Official
Good day, thank you for bringing this under our attention. We are working on the matter. You will receive a call from one of our friendly consultants shortly.
JL
Jaco L's update09 Nov 2021, 08:24
Reviewer Update
Thanks for resolving the issue quickly. Much appreciated.
FinFix
FinFix's reply09 Nov 2021, 08:26
Official
Hi Jaco, thank you for taking the time to review our service! Have a great day.