MP
Mareline P
1 reviews | Active since Jul 2014
04 Aug 2023, 09:55
Turn, and run!!!!
The company are very friendly and helpful at the start, but once you are in the thick of things then they do not assist and their turn around times are DISMAL!!!! Their first deduction amount they took was the wrong one, it took them more than a week to get back to me and now they are terminating because of me "not co-operating". I am still waiting for feedback, everyone tells you they'll get back to you but they never do. I do not recommend their "services".
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FinFix's replyOfficial
04 Aug 2023, 10:26 Dear Mareline,
We sincerely regret any inconvenience or frustration you may have experienced. Our commitment is always to support our clients throughout the process.
To provide some clarity, we've noticed several short payments during the past year. We understand there have been challenges with your income, as you've mentioned. However, our obligation is to ensure timely and complete payments to credit providers. Failing to do so can jeopardize your relationship with them and the services we provide.
We've made every effort to offer opportunities for addressing these payment discrepancies. It's crucial for the process that payments align with the agreed terms, as any deviation can lead to termination by credit providers. Continuous non-payment is unfortunately perceived as non-cooperation.
We genuinely value our clients, and our aim is to provide transparent and effective services. But we cannot however assist consumers who do not adhere to the agreed upon payment arrangements.
Warm regards,
The FinFix team.
We sincerely regret any inconvenience or frustration you may have experienced. Our commitment is always to support our clients throughout the process.
To provide some clarity, we've noticed several short payments during the past year. We understand there have been challenges with your income, as you've mentioned. However, our obligation is to ensure timely and complete payments to credit providers. Failing to do so can jeopardize your relationship with them and the services we provide.
We've made every effort to offer opportunities for addressing these payment discrepancies. It's crucial for the process that payments align with the agreed terms, as any deviation can lead to termination by credit providers. Continuous non-payment is unfortunately perceived as non-cooperation.
We genuinely value our clients, and our aim is to provide transparent and effective services. But we cannot however assist consumers who do not adhere to the agreed upon payment arrangements.
Warm regards,
The FinFix team.
Best regards,
FinFix's reply04 Aug 2023, 10:26
Official
Dear Mareline,
We sincerely regret any inconvenience or frustration you may have experienced. Our commitment is always to support our clients throughout the process.
To provide some clarity, we've noticed several short payments during the past year. We understand there have been challenges with your income, as you've mentioned. However, our obligation is to ensure timely and complete payments to credit providers. Failing to do so can jeopardize your relationship with them and the services we provide.
We've made every effort to offer opportunities for addressing these payment discrepancies. It's crucial for the process that payments align with the agreed terms, as any deviation can lead to termination by credit providers. Continuous non-payment is unfortunately perceived as non-cooperation.
We genuinely value our clients, and our aim is to provide transparent and effective services. But we cannot however assist consumers who do not adhere to the agreed upon payment arrangements.
Warm regards,
The FinFix team.
We sincerely regret any inconvenience or frustration you may have experienced. Our commitment is always to support our clients throughout the process.
To provide some clarity, we've noticed several short payments during the past year. We understand there have been challenges with your income, as you've mentioned. However, our obligation is to ensure timely and complete payments to credit providers. Failing to do so can jeopardize your relationship with them and the services we provide.
We've made every effort to offer opportunities for addressing these payment discrepancies. It's crucial for the process that payments align with the agreed terms, as any deviation can lead to termination by credit providers. Continuous non-payment is unfortunately perceived as non-cooperation.
We genuinely value our clients, and our aim is to provide transparent and effective services. But we cannot however assist consumers who do not adhere to the agreed upon payment arrangements.
Warm regards,
The FinFix team.
Best regards,