NB
Nannette B

1 reviews | Active since Feb 2022

02 Apr 2024, 18:01

Ticket number #15985 I refer to my emails sent on 2024-04-02 and numerous enquiries

Ticket number #15985 I refer to my emails sent on 2024-04-02 and numerous enquiries. At this stage, it appears that I am going to lose my vehicle and possibly my home due to non-receipt of payments. As mentioned in my email, I need to pay R 23 304.23 or I will lose my vehicle. The Bank have cancelled the debt review request due to the 60 days that have already passed. I have been informed that I can surrender my vehicle and still be responsible for the outstanding amount. As a result, I feel compelled to resign because it feels like I am not going to win going forward. I no longer believe that my decision to go into counseling was ever a good idea. Currently, I am worse off than I was before.

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Replies (3)
FinFix
FinFix's reply02 Apr 2024, 19:45
Official
Good day Nannette, 

We have tried contacting you but unfortunately getting voicemail instead. Kindly see emailed response with explanation to your concerns with proof that all the creditors are paid accordingly and your assets will not repossessed. These were automated notifications sent from them as the distributed payments were delayed due to the public holidays over Easter.

Your response to the email would be appreciated to verify that you understand the feedback and that you are satisfied that the complaint is resolved.

Kind Regards,
FinFix Team
NB
Nannette B's update03 Apr 2024, 10:54
Reviewer Update
Mr. Neil Fitzgerald - Once again, thank you for your invaluable help. It is appreciated.
FinFix
FinFix's reply03 Apr 2024, 11:54
Official
Hi Nanette,

It is only a pleasure and we are relieved that your complaint is resolved and appreciate your patience in this matter.

Kindly adjust the star rating accordingly to reflect your level of satisfaction.

Thank you,
Afriskuld Team