AF
Athea F
1 reviews | Active since Dec 2012
26 Feb 2025, 16:06
Remove me from debt review
I have tried now for more than 7 months for finfix to remove my name from debt review. I wanted to apply to my daughter for a loan from university and, to my surprise, Finfix placed me under debt review, which I was never under debt review. My details don't pick up on their system and they just do anything. I called numerous times. They would get back to me and forward my credit profile and ID number nothing every time I spoke to someone different. They are messing with my life.
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Replies (2)
FinFix's replyOfficial
26 Feb 2025, 16:17Hi Regan,
Thank you for bringing this under our attention.
Please note that we take these complaints very seriously, we will investigate the matter and contact you as soon as possible.
Best Regards,
FinFix Team
Thank you for bringing this under our attention.
Please note that we take these complaints very seriously, we will investigate the matter and contact you as soon as possible.
Best Regards,
FinFix Team
FinFix's reply26 Feb 2025, 16:17
Official
Hi Regan,
Thank you for bringing this under our attention.
Please note that we take these complaints very seriously, we will investigate the matter and contact you as soon as possible.
Best Regards,
FinFix Team
Thank you for bringing this under our attention.
Please note that we take these complaints very seriously, we will investigate the matter and contact you as soon as possible.
Best Regards,
FinFix Team
FinFix's replyOfficial
17 Apr 2025, 08:38Dear Regan, Thank you for your patience. We’re pleased to inform you that, according to the Credit Bureaus, the matter has been resolved. Both XDS and Compuscan are now clear, and Experian should also reflect the correction. We encourage you to pull your free credit reports from all bureaus to confirm the updates on your side. Kindly note that this matter was not due to any error on FinFix's part. The necessary correction was processed through the NCR, and we’re glad to see it has now been resolved. Please feel free to contact us if you need any further assistance. Warm regards,
FinFix Team
FinFix Team
FinFix's reply17 Apr 2025, 08:38
Official
Dear Regan, Thank you for your patience. We’re pleased to inform you that, according to the Credit Bureaus, the matter has been resolved. Both XDS and Compuscan are now clear, and Experian should also reflect the correction. We encourage you to pull your free credit reports from all bureaus to confirm the updates on your side. Kindly note that this matter was not due to any error on FinFix's part. The necessary correction was processed through the NCR, and we’re glad to see it has now been resolved. Please feel free to contact us if you need any further assistance. Warm regards,
FinFix Team
FinFix Team