RV
Rudolf V
1 reviews | Active since Sept 2011
10 May 2024, 10:16
Not doing their job at all and no response from Finfix!
I am currently under debt review with FinFix. I recently discovered that they have no arrangement in place with some of my creditor's after 7 months of being under debt review and now I am responsible for paying R11 000 to one of my creditors immediately. I am getting no response from Finfix at all, they are doing nothing to assist. I fear that this one one of the biggest mistakes of my life to decide to go under debt review with Afriskuld/Finfix. I recommend no one to go under debt review with this company!!!!
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FinFix's replyOfficial
10 May 2024, 10:38 Good day Rudolf,
Thank you so much for connecting with us about the review. Your satisfaction is our top priority, and we truly value the opportunity to address any concerns you may have.
We believe in the power of open communication, and we're committed to ensuring that every client feels heard and supported.
As we confirmed on the we're actively engaged in negotiations with the credit provider, and we're diligently working to finalize the details, including the cancellation of the credit insurance which is the final part in getting a credit agreement in place with the specific credit provider.
Your happiness is our greatest reward, and it brings us joy to hear that you're pleased with the progress. Remember, we're here for you every step of the way, now and in the future.
Warm regards,
The FinFix Team
FinFix's reply10 May 2024, 10:38
Official
Good day Rudolf,
Thank you so much for connecting with us about the review. Your satisfaction is our top priority, and we truly value the opportunity to address any concerns you may have.
We believe in the power of open communication, and we're committed to ensuring that every client feels heard and supported.
As we confirmed on the we're actively engaged in negotiations with the credit provider, and we're diligently working to finalize the details, including the cancellation of the credit insurance which is the final part in getting a credit agreement in place with the specific credit provider.
Your happiness is our greatest reward, and it brings us joy to hear that you're pleased with the progress. Remember, we're here for you every step of the way, now and in the future.
Warm regards,
The FinFix Team