DB
Danie B
1 reviews | Active since May 2021
19 Jul 2023, 12:35
No response
I was very impressed at first, they kept me updated and explained the process but because of a personal matter I decided to change my d.c company as is my legal right, they told me there is an outstanding amount that needs to be settled before I can be transferred , I have requested this invoice to be sent to me since 6 of June, have made numerous phone calls and daily emails, without success, it appears as they are delaying response so more charges can accur, I need to settle this account
Helpful (0)
Replies (7)0
Replies (7)
FinFix's replyOfficial
19 Jul 2023, 12:47Good day Danie, thank you for bringing this under our attention.
You will receive a call from one of our friendly consultants shortly, as well as a report on the matter in a reply to your review.
You will receive a call from one of our friendly consultants shortly, as well as a report on the matter in a reply to your review.
FinFix's reply19 Jul 2023, 12:47
Official
Good day Danie, thank you for bringing this under our attention.
You will receive a call from one of our friendly consultants shortly, as well as a report on the matter in a reply to your review.
You will receive a call from one of our friendly consultants shortly, as well as a report on the matter in a reply to your review.
FinFix's replyOfficial
19 Jul 2023, 14:38Good day Danie,
Thank you once again for bringing this to our attention.
We have only received the request on the 6th of July and have been working on the needed info. Please remember that there are turnaround times involved with these type of requests.
Kind regards,
Thank you once again for bringing this to our attention.
We have only received the request on the 6th of July and have been working on the needed info. Please remember that there are turnaround times involved with these type of requests.
Kind regards,
FinFix's reply19 Jul 2023, 14:38
Official
Good day Danie,
Thank you once again for bringing this to our attention.
We have only received the request on the 6th of July and have been working on the needed info. Please remember that there are turnaround times involved with these type of requests.
Kind regards,
Thank you once again for bringing this to our attention.
We have only received the request on the 6th of July and have been working on the needed info. Please remember that there are turnaround times involved with these type of requests.
Kind regards,
DB
Danie B's updateReviewer Update
19 Jul 2023, 14:57Thank you for replying, can you maybe give a timeline
DB
Danie B's update19 Jul 2023, 14:57
Reviewer Update
Thank you for replying, can you maybe give a timeline
FinFix's replyOfficial
19 Jul 2023, 15:22One of our friendly consultants will make contact with you.
FinFix's reply19 Jul 2023, 15:22
Official
One of our friendly consultants will make contact with you.
DB
Danie B's updateReviewer Update
25 Jul 2023, 11:30Good morning, can you please contact me, I still have not received an invoice. No reply to my emails. Thank you
DB
Danie B's update25 Jul 2023, 11:30
Reviewer Update
Good morning, can you please contact me, I still have not received an invoice. No reply to my emails. Thank you
FinFix's replyOfficial
25 Jul 2023, 12:16Good day Danie.
Thank you for bringing this under our attention. One of our friendly consultants will make contact with you soon regarding the matter.
Thank you for bringing this under our attention. One of our friendly consultants will make contact with you soon regarding the matter.
FinFix's reply25 Jul 2023, 12:16
Official
Good day Danie.
Thank you for bringing this under our attention. One of our friendly consultants will make contact with you soon regarding the matter.
Thank you for bringing this under our attention. One of our friendly consultants will make contact with you soon regarding the matter.
FinFix's replyOfficial
27 Jul 2023, 14:46Good day Danie,
Thank you for taking the time to talk to one of our consultants. We trust that you have received the feedback you needed.
Thank you for taking the time to talk to one of our consultants. We trust that you have received the feedback you needed.
FinFix's reply27 Jul 2023, 14:46
Official
Good day Danie,
Thank you for taking the time to talk to one of our consultants. We trust that you have received the feedback you needed.
Thank you for taking the time to talk to one of our consultants. We trust that you have received the feedback you needed.