EH
Esther H

1 reviews | Active since Nov 2024

17 Dec 2024, 11:28

FinFix Satisfactory customer service

Going under debt review is a daunting experience; you don't know what to expect. The staff at FinFix is with me every step of the way from joining to whatever query I might have; I can just send a WhatsApp, and I will receive a response on the same day. They are transparent with their communication, and they speak to their customers, so the customer understands the whole debt review process. I received a letter from the Bank that sounded like a threat, and I immediately contacted FinFix and they confirmed that the Bank was aware and apologized, because they sent it in error. They calculate your instalment according to your income and in such a manner to cover your debt and to afford the necessities. I would recommend FinFix to anyone in need.

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Replies (1)
FinFix
FinFix's reply17 Dec 2024, 11:30
Official
Thank you for taking the time to review our service. Happy Holidays.

Best regards,