Extremely Disappointed with Follow-Up and Communication

I received exceptional service from CJ at Finfix when I went onto debt review. He was incredibly helpful, supportive and made the whole process so much easier for me. I genuinely appreciated the assistance I received from him.

Unfortunately, my experience changed completely when SARS paid my refund into the wrong bank account, and I was referred to Daniel to assist me with the matter.

My query is now over two months old, and despite numerous follow-ups and repeated requests for an update or even a status on the progress, I have received absolutely no response.

I am extremely frustrated and, quite honestly, at my wits' end. I understand that these things can take time, but receiving no communication whatsoever, especially after repeatedly following up, is incredibly disappointing.

I am posting this review in the hope that someone at Finfix will see it and be able to assist me with resolving this matter, as I have exhausted to follow up with Daniel.