Finrite: **** insurance service delivery

I send my lost phone claim with Finrite on the 23/03/2020, i was told they will not attend my claim soon as lockdown was due to start i understood and patiently waited.18 May 2020 i got a call from lerato who said they cannot see the police station stamp(name of the police station) on the affidavit copy send i then send a photo clearly showing the stamp on the affidavit on the same day she she called. we are now in august 2020 and no one is attending to my claim.

I am very disappointed in this insurance it is the most poor of the poorest with servicing clients,they are quick to debit but very slow with attending to claims, The consultants are also very mean and disrespectful as though they are not there to service clients.

I need this claim attaended a.s.a.p otherwise i am taking this further .

Name: Nonkululeko Catherine Ndubane Contact number: ***