1 reviews | Active since Sept 2022
BAD CUSTOMER SERVICE @ Alberton City stall .
Hii I am clearly not the only one to complain about the FINE FRAGRANCE STALL AT ALBERTON CITY. I am disappointed & have been be little'd by the two ladies' at the kiosk. I am a regular customer & super fan of the perfume . but this is the fifth time I experienced rude ,un-ethical ,humiliating customer service . I went to the stall recently 23rd and 24th September 2022 To purchase my much needed perfume stock ups. 23rd I was told I need to move aside and wait as their is a male customer who needs assistance, BARE IN MIND WHO WAS INDECISIVE & VOGUED I GO BEFORE HIM, as I knew what I wanted no need to test SAMPLES after given a really bad attitude and told to step aside waiting for 10mins I left . SATURDAY MORNING went back hoping for the best again I was pushed aside this time told I need to wait as there is a couple who wants to layby a bunch of perfume. THREE CUSTOMERS walked away on my arrival empty handed and so did I. not sure if this is the business moto of fine fragrance if so its sad . I AM WRITING THIS REVIEW TO LET PEOPLE KNOW WE PAY FOR IT ITS NOT FREE SO WE DESERVE CUSTOMER SERVICE . also what is the relevance of the second assistant as all the time . I get there and find her chatting up with other workers from various stored in the mall. I am no longer buying anything from fine fragrance and will make sure people are aware of the bad service . GET BETTER WORKERS THERE !!!!
