Order not delivered

I placed an online order on the 6th of August 2024,still I haven't received my order. Sent them emails and called their customer care line,no one responded to my mails,now they're cutting my calls. I reached out to their FB page but still I'm not getting any help. I want my money back,I am tired of waiting for something that isn't coming. The reason I stopped buying from their warehouses and Kiosk is because of the poor service and thinking they are doing us a favor. Then I moved to online shop and guess what??? This...???