Extremely unprofessional, rude, *********** and negligent staff.

Extremely unprofessional, rude, *********** and negligent staff. Conned me out of my deposit amount (not fairly compensated). Employee Antronica Msiza has absolutely no customer service skills, was very rude and raised her voice at me as well as was rude to me on email. Took 5 business days for her to answer my queries and got angry when I asked her to simply do her job without me having to follow up every time I sent a query.