Very dissapointing customer service

<p>Late last hear I purchased an anniversary gift for my fife off the Fine and Fabulous web site. Once I had placed the order and paid for the item, the company informed me that they had run out of stock. To my suprise a month later I received a call to say they had found a unit. I thus repurchased the unit.</p> <p>I received the unit about 6 weeks befor our anniversary and therefore did not open the package. Whe my wife opened the present we found that the rose to the copper watering can was missing. I immediately informed Fine and Fabulous of the issue.</p> <p>To my ama*****t they said because I had not reported the issue with in 48 hours (Small print I obviously did not read), they were not in a position to do anything about it.</p> <p>For an online business that required customers to have faith and trust that all will be done to ensure customer satisfaction, I am appauled at the service being given.</p> <p> </p> <p>This should serve as a heads up to all out there, Fine and Fabulous will be quick to take your money but have very little concern about the satisfaction of the transaction!</p> <p> </p> <p>Last time I shop on line with this retailer.</p> <p> </p>