1 reviews | Active since Nov 2017
FIND YOUR DEAL.... DO NOT USE
DO NOT USE THEM! EMPTY PROMISES AND YOU CANNOT GET HOLD OF THEM!! AFTER PLACING A ORDER AND WAITING 10 DAYS THEY FIRST SAID THEY WILL DELIVER JUST TO PHONE ME AND SAY THEY CANNOT DELIVER ANYMORE BUT THEY WILL GIVE ME A NEWER MODEL FOR A EXSTRA R1600.00, WHILE CHECKING THERE WEB SITE THEY HAD 8 MODELS OF THE MACHINE ONE SIZE BIGGER IN STOCK WITH A CO-PAYMENT OF R800.00 EXSTRA THAT THEY DID NOT EVEN ATTEMPT TO OFFER... CONFIRMING WITH A NICK THAT THE REFUND WILL BE IN MY ACCOUNT LATEST ON THE 28 AUGUST AS I CAN GET THE DEAL AT MAKRO WITH A DISCOUNT.... YOU DO NOT GET HOLD OF THEM... YOU HAVE TO BE RUDE TO THE POOR RECEPTIONIST.. LETS SEE IS 9.13 I WILL GET MY REFUND PAPER WITHIN THE NEXT 20 MIN! AS THIS WAS A DIRECT DEPOSIT WONDER HOW LONG WILL THE REFUND TAKE TO REFLECT IN MY BANK ACCOUNT??!!! I'M SO DISAPPOINTED IN THE WAY THIS HAS BEEN HANDELD... IT JUST SHOWS YOU DO NOT BUY ANYTHING ON LINE!!!! AND DO NOT USE FIND YOUR DEAL!!!!!!!!!!!!!!!!!!
Magda I am truly sorry for the poor service levels that you have received, and I take full responsibility, as we go through the growing pains of our journey. I was made aware of the situation at about the time wrote and shared your experience and feelings honestly, which I will take from this and use your experience to help us as we restructure and implement new service bench marks for the organisation. I personally attended to making your refund as soon as I learnt that it was not processed on Friday, and I did check to ensure that the refund would clear instantly. I am also going investigate why I wasn't aware of the options you were given which should have been referred to me for a sizeable price accommodation as is it part of taking action in being accountable when we are not performing and producing the experience that the majority of our clients have received over the past 18 months. I am sorry that your experience has been one of the negative ones as a result of the growth that has been so phenomal but has run well past our capacity to deliver the service levels we want. Our restructuring will take a couple of weeks more and then we will be back to our A+ service.
Magda I am truly sorry for the poor service levels that you have received, and I take full responsibility, as we go through the growing pains of our journey. I was made aware of the situation at about the time wrote and shared your experience and feelings honestly, which I will take from this and use your experience to help us as we restructure and implement new service bench marks for the organisation. I personally attended to making your refund as soon as I learnt that it was not processed on Friday, and I did check to ensure that the refund would clear instantly. I am also going investigate why I wasn't aware of the options you were given which should have been referred to me for a sizeable price accommodation as is it part of taking action in being accountable when we are not performing and producing the experience that the majority of our clients have received over the past 18 months. I am sorry that your experience has been one of the negative ones as a result of the growth that has been so phenomal but has run well past our capacity to deliver the service levels we want. Our restructuring will take a couple of weeks more and then we will be back to our A+ service.
Magda I am truly sorry for the poor service levels that you have received, and I take full responsibility, as we go through the growing pains of our journey. I was made aware of the situation at about the time wrote and shared your experience and feelings honestly, which I will take from this and use your experience to help us as we restructure and implement new service bench marks for the organisation. I personally attended to making your refund as soon as I learnt that it was not processed on Friday, and I did check to ensure that the refund would clear instantly. I am also going investigate why I wasn't aware of the options you were given which should have been referred to me for a sizeable price accommodation as is it part of taking action in being accountable when we are not performing and producing the experience that the majority of our clients have received over the past 18 months. I am sorry that your experience has been one of the negative ones as a result of the growth that has been so phenomal but has run well past our capacity to deliver the service levels we want. Our restructuring will take a couple of weeks more and then we will be back to our A+ service.
Magda I am truly sorry for the poor service levels that you have received, and I take full responsibility, as we go through the growing pains of our journey. I was made aware of the situation at about the time wrote and shared your experience and feelings honestly, which I will take from this and use your experience to help us as we restructure and implement new service bench marks for the organisation. I personally attended to making your refund as soon as I learnt that it was not processed on Friday, and I did check to ensure that the refund would clear instantly. I am also going investigate why I wasn't aware of the options you were given which should have been referred to me for a sizeable price accommodation as is it part of taking action in being accountable when we are not performing and producing the experience that the majority of our clients have received over the past 18 months. I am sorry that your experience has been one of the negative ones as a result of the growth that has been so phenomal but has run well past our capacity to deliver the service levels we want. Our restructuring will take a couple of weeks more and then we will be back to our A+ service.
Magda I am truly sorry for the poor service levels that you have received, and I take full responsibility, as we go through the growing pains of our journey. I was made aware of the situation at about the time wrote and shared your experience and feelings honestly, which I will take from this and use your experience to help us as we restructure and implement new service bench marks for the organisation. I personally attended to making your refund as soon as I learnt that it was not processed on Friday, and I did check to ensure that the refund would clear instantly. I am also going investigate why I wasn't aware of the options you were given which should have been referred to me for a sizeable price accommodation as is it part of taking action in being accountable when we are not performing and producing the experience that the majority of our clients have received over the past 18 months. I am sorry that your experience has been one of the negative ones as a result of the growth that has been so phenomal but has run well past our capacity to deliver the service levels we want. Our restructuring will take a couple of weeks more and then we will be back to our A+ service.
Magda I am truly sorry for the poor service levels that you have received, and I take full responsibility, as we go through the growing pains of our journey. I was made aware of the situation at about the time wrote and shared your experience and feelings honestly, which I will take from this and use your experience to help us as we restructure and implement new service bench marks for the organisation. I personally attended to making your refund as soon as I learnt that it was not processed on Friday, and I did check to ensure that the refund would clear instantly. I am also going investigate why I wasn't aware of the options you were given which should have been referred to me for a sizeable price accommodation as is it part of taking action in being accountable when we are not performing and producing the experience that the majority of our clients have received over the past 18 months. I am sorry that your experience has been one of the negative ones as a result of the growth that has been so phenomal but has run well past our capacity to deliver the service levels we want. Our restructuring will take a couple of weeks more and then we will be back to our A+ service.