****MERS

So I subscribe for the 7 days on 10 May 2026 for R19 until 17 May 2026, when I tried to cancel so that I did not apply the full subscription, they then offered me another 7 days for free, which takes me to 24 May 2026, I cancelled the subscription fully on 24 May 2026 at 14:51 so therefore according to law I had until 23:59 on 24 May to cancel the subscription before the new 28 day subscription would kick in and be charged for, I reported this to them and they refusing to refund me now the R750 they deducted off my card. I will be reporting them to the bank as well as the NCR and Ombudsman because this is daylight ******* and taking people for a fool and clearlt they cannot count or understand how subscriptions work. Even their AI bot on their website agreed I require a refund as I did cancel in the required timeframe to not be charged. I feel if they can't afford to offer very low or free subscriptions then don't offer the people and I would suggest you brush up on the law and update your website and rather be honest with the customers instead of bullsh!$$ing them.