CM
Claudia M
1 reviews | Active since Apr 2015
26 Aug 2021, 17:10
You are *********** *******!!!
You have left a bitter taste in my mouth! This is the second review after countless emails and calls to rude agents. I have been waiting for your calls till I made calls myself which was dropped on my ear. Please resolve my issue and pay me back. I settled your account but like ******* you keep debiting my account
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
26 Aug 2021, 19:25 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Aug 2021, 19:25
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
CM
Claudia M's updateReviewer Update
27 Aug 2021, 17:02Why Dou you keep on promising to call call me back and don't? It's surprising because you do call me for your stinking funeral policies but never to tell me when you refunding! I spoke to your agent now by name of Khuthalo who dropped the call on my ear! Your service is stinking but you will refund me even if it means I involve the ombudsman!! ****** *******!!!!
CM
Claudia M's update27 Aug 2021, 17:02
Reviewer Update
Why Dou you keep on promising to call call me back and don't? It's surprising because you do call me for your stinking funeral policies but never to tell me when you refunding! I spoke to your agent now by name of Khuthalo who dropped the call on my ear! Your service is stinking but you will refund me even if it means I involve the ombudsman!! ****** *******!!!!
Finchoice's replyOfficial
27 Aug 2021, 17:05Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply27 Aug 2021, 17:05
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team