ET
Elliot T
1 reviews | Active since Apr 2025
17 Mar 2026, 10:42
Wrongfully debited
I have requested for a Settlement Quote for both my accounts with finchoice. I therefore settled both of them but FinChoice keep on calling me non stop stating that my accounts are in arrears. On the 13th they tried to debit my account. This morning I received a message stating that I owe them R133.57. I want you to close those accounts and stop calling me
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
17 Mar 2026, 10:54
Hi Elliot Thungela,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's reply17 Mar 2026, 10:54
Official
Hi Elliot Thungela,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's replyOfficial
20 Mar 2026, 11:33
Good day Elliot,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply20 Mar 2026, 11:33
Official
Good day Elliot,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team