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Cathrine
1 reviews | Active since Jun 2025
08 Jan 2026, 11:43
Worst Turnaround Times and Awful Call Centre
Terrible terrible turnaround times and the call centre is useless. Loan application was supposed to be finalised 48 hours after all verifications were done. That was three days ago.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
08 Jan 2026, 11:52
Hi Cathrine,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply08 Jan 2026, 11:52
Official
Hi Cathrine,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
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Cathrine's updateReviewer Update
09 Jan 2026, 13:09I need someone to contact me NOW preferably a manager or team leader. I have been trying for the last 30 minutes to speak to someone regarding my application.
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Cathrine's update09 Jan 2026, 13:09
Reviewer Update
I need someone to contact me NOW preferably a manager or team leader. I have been trying for the last 30 minutes to speak to someone regarding my application.
Finchoice's replyOfficial
12 Jan 2026, 12:50
Good day Cathrine,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply12 Jan 2026, 12:50
Official
Good day Cathrine,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team